FAQ

1. How to contact us?

Send email to [email protected] , our working hours are from 9 a.m. to 6:30 p.m. from Monday to Friday

2. Can I change the receiving address of the order?

We are happy to change the receiving address for you. If you need to change your receiving address, please contact our customer service personnel as soon as possible after ordering the goods and provide a new receiving address. Our customer service personnel will handle it for you, because we can only change your products before they are unpacked and shipped, so you need to contact us as soon as possible to change the address

3. Can I cancel the order after I place the order?

If your order is not delivered, please contact our customer service personnel to cancel the order

4. Will the discount code expire?

The use of discount codes has a valid period, so that you can buy products according to the plan

5. Which payment method do we support?

We accept two payment methods, credit card payment and paypal payment

6. Which countries and regions do you ship to?

We are happy to ship goods around the world, but unfortunately, due to various policies and other reasons, we only ship goods to the following countries: Australia, Australia, Portugal, Italy, Denmark, Netherlands, Belgium, Ukraine, Russia, Korea, United States, Hungary, Norway, Japan, Luxemburg, Saudi Arabia, Spain, Ireland, Greece, Canada, Sweden, France, Poland，Israel，Germany，Singapore，United Kingdom，Thailand，Malaysia，Vietnam，Indonesia，New Zealand，Switzerland，Turkey，Mexico，Kazakhstan，Taiwan，Bulgaria，Belarus，Czech Republic，India，Pakistan，Sri Lanka，Argentina，Oman，Uzbekistan，Philippines，Croatia，Finland